Meet the Team

Meet the A-Player team. We believe that light matters, that we all deserve to be treated as an individual and that good enough is not good enough. To own a place on the Serious team each team member needs to demonstrate they live by the 7 Habits of A-Players. Hover over each profile picture to find out more. The profiles in blue represent our factory team and grey our office team.

Alex Pratt
Founder
Joined October 1986

Helen Fearnley
Chief Customer Care Champion
Joined December 1991

Alistair Hearne
Bill Payer
Joined May 1994

Linda Thomson
Operations Admin
Joined February 1995

Julie Thompson
Customer Care
Joined November 1995

Gary Tarbox
Production Supervisor
Joined September 1997

Ben Watts
Creative Technician
Joined April 1998

Andy Horn
Systems Manager
Joined September 2000

Robbie Jacobs
The Big Management Cheese
Joined May 2004

Richard Read
Numbers Champion
Joined January 2007

Dean Martin
Despatch Supervisor
Joined April 2007

Maggie White
Technical Customer Care
Joined November 2007

Mischka Kubicka
Efficiency Champion
Joined November 2009

Claire Lewis-Stone
Customer Care
Joined November 2010

Ryan Key
Production Line
Joined April 2011

Sean Quinlan
Warehouse Manager
Joined September 2012

Ayman Haroon-Doyle
Detail Detective
Joined October 2012

Tessa Williams
External Team Sales Manager
Joined October 2013

Wayne Taylor
Production Supervisor
Joined July 2014

Leslie Welch
IT Support
Joined July 2014

Mike O'Boyle
B2B Customer Champion
Joined August 2014

Josh Smith
Innovation Champion
Joined August 2014

Jen Deller
Customer Care
Joined September 2015

Nathan Davis
B2B Customer Champion
Joined March 2016

Danielle Martin
Returns
Joined September 2016

Anita Kwiczinska
Production Line
Joined February 2017

Callum Lee
Accounts Assistant
Joined March 2017

Nick Ford
Production Line
Joined May 2017

Jade Street
Customer Advice Manager
Joined June 2017

George Lawson
Product Development
Joined July 2017

Kyle Osborne
Production Line
Joined August 2017

Karen Newman
Customer Care
Joined October 2017

Anthony Crossley
Packing
Joined October 2017

Julia Ancliff
Brand Champion
Joined June 2018

Iwona Janiszewska
Production Line
Joined July 2018

Charlotte Haroon-Doyle
Customer Advice
Joined August 2018

Ben Rogan
Project Champion
Joined August 2018

Fiona Gunn
Despatch Technician
Joined September 2018

Julie Brewer
Despatch Technician
Joined September 2018

Alison O'Neill
Creative All Rounder
Joined July 2019

Martyn Greenstreet
Digital Marketing Assistant
Joined August 20

Alex Pratt Founder of Serious Readers Favourite Quote: "It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood" - Theodore Roosevelt Favourite Film: Pay it forward Favourite Food: Shepherd's Pie	Helen Fearnley Chief Customer Care Champion Favourite Quote: "Life is what you make it. Always has been, always will be" - Eleanor Roosevelt Favourite Animal: Cat Favourite Music: 80's Soul	Alistair Hearne Bill Payer Superpower you wish you had: Invisibility Favourite Film: Where Eagles Dare Favourite Food: Chinese	Linda Thomson Operations Admin Type of Music: 1970's Music plus some of the Music played today Favourite Animal: King Charles Spaniels (although I do not have one) Favourite Film: Dirty Dancing
Alex Pratt Founder Joined October 1986	Helen Fearnley Chief Customer Care Champion Joined December 1991	Alistair Hearne Bill Payer Joined May 1994	Linda Thomson Operations Admin Joined February 1995

Julie Thompson Customer Care Superpower you wish you had: Invisibility Favourite Film: Seven Brides for Seven Brothers Favourite Animal: Sloth	Gary Tarbox Production Supervisor What do you like to do in your spare time: Watch Arsenal and Fishing in France Type of Music: Ska and Soul Favourite Animal: Dog	Ben Watts Creative Technician Favourite Food: French Favourite Film: Black Book Favourite Animal: Meerkat	Andy Horn Systems Manager If you could meet anyone in the world dead or alive who would it be and why: Richard Branson because he has led a fun, adventure filled, successful life based on good moral principles and would no doubt have a wealth of good advice and interesting stories to tell. Best thing about working for Serious Readers: The continual drive for improvement Type of Music: Anything with a good rhythm or melody
Julie Thompson Customer Care Joined November 1995	Gary Tarbox Production Supervisor Joined September 1997	Ben Watts Creative Technician Joined April 1998	Andy Horn Systems Manager Joined September 2000

Robbie Jacobs The Big Management Cheese If you could meet anyone in the world dead or alive who would it be and why: Julius Caesar as I would've liked to tell him to watch his back Superpower you wish you had: X-Ray Vision Favourite Film: Point Break	Richard Read Numbers Champion University: University of Warwick If you could meet anyone in the world dead or alive who would it be an why: Barack Obama as against all the odds he bacame the president of the most powerful country in the world. He's inspirational, charismatic, intelligent and humble - we should all aspire to be a little more like him Favourite Film: The Shawshank Redemption	Dean Martin Despatch Supervisor Random Fact about you: I cut my own hair Celebrity Lookalike: Olivier Giroud Favourite Quote: "Remember, we are all human and we all make mistakes. The only people that don't make mistakes are those that refuse to do any work" - Boris Manshi	Maggie White Technical Customer Care What do you like to do in your spare time: I am a digital artist 3 Words to best describe you: Artistic, Eccentric and Quirky Type of Music: Anything from heavy metal to classical
Robbie Jacobs The Big Management Cheese Joined May 2004	Richard Read Numbers Champion Joined January 2007	Dean Martin Despatch Supervisor Joined April 2007	Maggie White Technical Customer Care Joined November 2007

Mischka Kubicka Efficiency Champion Random fact about you: I hate tomato skin, I will peel it off every time I want to eat a tomato What do you like to do in your spare time: I like reading books Favourite Song: Glory by Bastille	Claire Lewis-Stone Customer Care Favourite Food: Roast Dinner Favourite Film: The Lion King Favourite Animal: Elephant	Ryan Key Production Line Favourite Food: Curry Goat Random Fact about you: Heavily Tattooed Favourite Song: Till it's gone by Yelawolf	Sean Quinlan Warehouse Manager Favourite Food: Chinese What do you like to do in your spare time: Football and Gym Superpower ability you wish you had: Read people's minds
Mischka Kubicka Efficiency Champion Joined November 2009	Claire Lewis-Stone Customer Care Joined November 2010	Ryan Key Production Line Joined April 2011	Sean Quinlan Warehouse Manager Joined September 2012

Ayman Haroon-Doyle Detail Detective If you could meet anyone in the world dead or alive who would it be and why: Will Smith as he's my hero Favourite Quote: "There's no point in living if you can't feel alive" - Renard Favourite Animal: Sloth	Tessa Williams External Team Sales Manager Favourite Quote: "Whether you think you can or you can't you're right" - Henry Ford What do you like to do in your spare time: Jazzercise and Zumba Favourite Animal: Horse	Wayne Taylor Production Supervisor What do you like to do in your spare time: Watch Chelsea F.C. Favourite Film: Goodfellas Superpower ability you wish you had: Time Travel	Leslie Welch IT Support Favourite Film: Star Wars The Empire Strikes Back Favourite TV Show: Marvel Agents of Shield Favourite Animal: Cat
Ayman Haroon-Doyle Detail Detective Joined October 2012	Tessa Williams External Team Sales Manager Joined October 2013	Wayne Taylor Production Supervisor Joined July 2014	Leslie Welch IT Support Joined July 2014

Mike O'Boyle B2B Customer Champion Favourite Quote: "It doesn't matter if you win by an inch or a mile. Winning's winning" - Vin Diesel Favourite Film: Lion King Superpower you wish you had: Mind Reader	Josh Smith Innovation Champion Random fact about you: I used to run an online business selling novelty sticky notes and other stationery Favourite Food: Chorizo Favourite Animal: Runner Duck	Jen Deller Customer Care University: I studied dance at the University of Hertfordshire Favourite Food: Mexican Favourite Animal: Elephant	Nathan Davis B2B Customer Champion If you could meet anyone in the world dead or alive who would it be and why: I would like to have met Mike Tyson in his prime What do you do in your spare time: Boxing and Football Favourite TV Show: Currently it's Power but it will be forgotten in 10 years, so I will say Prison Break
Mike O'Boyle B2B Customer Champion Joined August 2014	Josh Smith Innovation Champion Joined August 2014	Jen Deller Customer Care Joined September 2015	Nathan Davis B2B Customer Champion Joined March 2016

Danielle Martin Returns What do you like to do in your spare time: I love to spend time with my family, friends and also love going to car shows/meets. Favourite TV Show: I have loads to list! But mostly, Reign on Netflix. I love history programmes If you could meet anyone in the world dead or alive who would it be and why: On a personal level, I would love to see my great nan again because of the fun memories I had seeing her when I was a child and on a general level, I would love to meet Marilyn Monroe because of how inspirational and beautiful she was to everyone.	Anita Kwiczinska Production Line Favourite Food: Steak Favourite Film: Alien Type of Music: Hip Hop	Callum Lee Accounts Assistant Favourite Quote: "The difference between a successful person and others is not a lack of strengh, not a lack of knowledge, but rather a lack of will" - Vince Lombardi What do you like to do in your spare time: Watch any sport but Green Bay Packers and Celtic FC are my teams Favourite Food: Chicken	Nick Ford Production Line Favourite Food: Chinese Favourite TV Show: The Grand Tour Favourite Animal: Lion
Danielle Martin Returns Joined September 2016	Anita Kwiczinska Production Line Joined February 2017	Callum Lee Accounts Assistant Joined March 2017	Nick Ford Production Line Joined May 2017

Jade Street Customer Advice Manager Favourite Quote: "You have to find what sparks a light in you so that you in your own way can illuminate the world" - Oprah Winfrey Favourite Food: Pasta Best thing about working at Serious: The people and the company culture	George Lawson Product Development What do you like to do in your spare time: Fixing up old cars Random fact about you: I have been on the TV If you could meet anyone in the world dead or alive who would it be and why: Sun Tzu as he wrote my favourite book	Kyle Osborne Production Line What do you like to do in your spare time: Football Superpower ability you wish you had: Invisibility Favourite Song: Holy Grail by Jay Z	Karen Newman Customer Care Favourite Quote: "Dance like nobody's watching" - William Purkey Favourite Food: Indian 3 Words to best describe you: Fun, Loud and Caring
Jade Street Customer Advice Manager Joined June 2017	George Lawson Product Development Joined July 2017	Kyle Osborne Production Line Joined August 2017	Karen Newman Customer Care Joined October 2017

Anthony Crossley Packing Favourite Quote: "If my mind can conceive it, and my heart can believe it - then I can achieve it." - Muhammad Ali Favourite Food: Pizza Superpower ability you wish you had: Invisibility	Julia Ancliff Brand Champion Random fact about you: I'm often told I look like Zoe Ball, but only on a good day - she's younger and taller than me! What do you like to do in your spare time: You'll find me outside on a tennis court whatever the weather Best thing about working at Serious: There is always a high level of energy and lots of new ideas about how we can improve everything we do	Iwona Janiszewska Production Line Favourite Film: Harry Potter Favourite Animal: Dog Random Fact about you: I'm a crazy girl	Charlotte Haroon-Doyle Customer Advice If you could meet anyone in the world dead or alive who would it be and why: Katheine Johnson as she is one of the most influential women in science and an icon for feminism What do you like to do in your spare time: Spend time with my own dog and rescuing/fostering puppies Favourite Animal: Dog
Anthony Crossley Packing Joined October 2017	Julia Ancliff Brand Champion Joined June 2018	Iwona Janiszewska Production Line Joined July 2018	Charlotte Haroon-Doyle Customer Advice Joined August 2018

Fiona Gunn Despatch Technician Favourite Song: Atomic by Blondie Favourite Film: Nanny McPhee Favourite Animal: Tiger	Julie Brewer Despatch Technician Favourite Food: Shepherd's Pie Favourite TV Show: N.C.I.S Best thing about working at Serious: The People	Alison O'Neill Creative all rounder Favourite Food: Salted caramel Callier Branche, Swiss chocolate, yum! Hobbies/What you like to do in your spare time?: Gardening. Everything I have planted is still alive, happy days! Favourite Quote "I got vision when the rest of the world wears bifocals". Butch Cassidy played by Paul Newman in the 1969 film Butch Cassidy and the Sundance Kid.	Martyn Greenstreet Digital Marketing Assistant If you could meet anyone in the world dead or alive who would it be and why: Easily Jeff Goldblum. He's the kind of person where you could have an in-depth conversation about anything. He could talk to you about different types of cucumbers and make it engaging to listen to. I would probably listen to him sneeze and find it more interesting than most conversations I've had. Favourite Film: My favourite film is Inglorious directed by Quentin Tarantino. The film has Christopher Waltz as the main protagonist which I consider to be one of the best acting performances of all-time. Combine that with characters played by Brad Pitt and Michael Fassbender, there's not much missing. Hobbies/What you like to do in your spare time? : I'm a very sporty person. Primarily I play football and have been playing since the age of 7. I also follow football religiously and I'm a big Liverpool fan. I also play tennis and squash frequently. If I'm not participating in sports, then you'll find me at home watching a film as I have a love for films.
Fiona Gunn Despatch Technician Joined September 2018	Julie Brewer Despatch Technician Joined September 2018	Alison O'Neill Creative All Rounder Joined July 2019	Martyn Greenstreet Digital Marketing Assistant Joined August 2019