Meet the Team
Meet the A-Player team. We believe that light matters, that we all deserve to be treated as an individual and that good enough is not good enough. To own a place on the Serious team each team member needs to demonstrate they live by the 7 Habits of A-Players. Hover over each profile picture to find out more. The profiles in blue represent our factory team and grey our office team.

Alex Pratt Founder Joined October 1986 |
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Helen Fearnley Chief Customer Care Champion Joined December 1991 |
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Alistair Hearne Bill Payer Joined May 1994 |
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Linda Thomson Operations Admin Joined February 1995 |
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Julie Thompson Customer Care Joined November 1995 |
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Gary Tarbox Production Supervisor Joined September 1997 |
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Ben Watts Creative Technician Joined April 1998 |
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Andy Horn Systems Manager Joined September 2000 |
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Robbie Jacobs The Big Management Cheese Joined May 2004 |
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Dean Martin Despatch Supervisor Joined April 2007 |
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Claire Lewis-Stone Customer Care Joined November 2010 |
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Ryan Key Production Line Joined April 2011 |
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Sean Quinlan Warehouse Manager Joined September 2012 |
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Mike O'Boyle B2B Customer Champion Joined August 2014 |
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Josh Smith Innovation Champion Joined August 2014 |
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Jen Deller Customer Care Joined September 2015 |
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Danielle Martin Returns Joined September 2016 |
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Anita Kwiczinska Production Line Joined February 2017 |
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Nick Ford Production Line Joined May 2017 |
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Jade Street Customer Advice Manager Joined June 2017 |
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George Lawson Product Development Joined July 2017 |
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Karen Newman Customer Care Joined October 2017 |
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Anthony Crossley Packing Joined October 2017 |
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Julia Ancliff Brand Champion Joined June 2018 |
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Iwona Janiszewska Production Line Joined July 2018 |
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Fiona Gunn Despatch Technician Joined September 2018 |
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Julie Brewer Despatch Technician Joined September 2018 |
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Alison O'Neill Creative All Rounder Joined July 2019 |
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![]() ![]() Helen FearnleyChief Customer Care Champion Favourite Quote: "Life is what you make it. Always has been, always will be" - Eleanor Roosevelt Favourite Animal: Cat Favourite Music: 80's Soul |
![]() ![]() Alistair HearneBill Payer Superpower you wish you had: Invisibility Favourite Film: Where Eagles Dare Favourite Food: Chinese |
![]() ![]() Linda ThomsonOperations Admin Type of Music: 1970's Music plus some of the Music played today Favourite Animal: King Charles Spaniels (although I do not have one) Favourite Film: Dirty Dancing |
Alex Pratt Founder Joined October 1986 |
Helen Fearnley Chief Customer Care Champion Joined December 1991 |
Alistair Hearne Bill Payer Joined May 1994 |
Linda Thomson Operations Admin Joined February 1995 |
![]() ![]() Julie ThompsonCustomer Care Superpower you wish you had: Invisibility Favourite Film: Seven Brides for Seven Brothers Favourite Animal: Sloth |
![]() ![]() Gary TarboxProduction Supervisor What do you like to do in your spare time: Watch Arsenal and Fishing in France Type of Music: Ska and Soul Favourite Animal: Dog |
![]() ![]() Ben WattsCreative Technician Favourite Food: French Favourite Film: Black Book Favourite Animal: Meerkat |
![]() ![]() Andy HornSystems Manager If you could meet anyone in the world dead or alive who would it be and why: Richard Branson because he has led a fun, adventure filled, successful life based on good moral principles and would no doubt have a wealth of good advice and interesting stories to tell. Best thing about working for Serious Readers: The continual drive for improvement Type of Music: Anything with a good rhythm or melody |
Julie Thompson Customer Care Joined November 1995 |
Gary Tarbox Production Supervisor Joined September 1997 |
Ben Watts Creative Technician Joined April 1998 |
Andy Horn Systems Manager Joined September 2000 |
![]() ![]() Robbie JacobsThe Big Management Cheese If you could meet anyone in the world dead or alive who would it be and why: Julius Caesar as I would've liked to tell him to watch his back Superpower you wish you had: X-Ray Vision Favourite Film: Point Break |
![]() ![]() Dean MartinDespatch Supervisor Random Fact about you: I cut my own hair Celebrity Lookalike: Olivier Giroud Favourite Quote: "Remember, we are all human and we all make mistakes. The only people that don't make mistakes are those that refuse to do any work" - Boris Manshi |
![]() ![]() Claire Lewis-StoneCustomer Care Favourite Food: Roast Dinner Favourite Film: The Lion King Favourite Animal: Elephant |
![]() ![]() Ryan KeyProduction Line Favourite Food: Curry Goat Random Fact about you: Heavily Tattooed Favourite Song: Till it's gone by Yelawolf |
Robbie Jacobs The Big Management Cheese Joined May 2004 |
Dean Martin Despatch Supervisor Joined April 2007 |
Claire Lewis-Stone Customer Care Joined November 2010 |
Ryan Key Production Line Joined April 2011 |
![]() ![]() Sean QuinlanWarehouse Manager Favourite Food: Chinese What do you like to do in your spare time: Football and Gym Superpower ability you wish you had: Read people's minds |
![]() ![]() Mike O'BoyleB2B Customer Champion Favourite Quote: "It doesn't matter if you win by an inch or a mile. Winning's winning" - Vin Diesel Favourite Film: Lion King Superpower you wish you had: Mind Reader |
![]() ![]() Josh SmithInnovation Champion Random fact about you: I used to run an online business selling novelty sticky notes and other stationery Favourite Food: Chorizo Favourite Animal: Runner Duck |
![]() ![]() Jen DellerCustomer Care University: I studied dance at the University of Hertfordshire Favourite Food: Mexican Favourite Animal: Elephant |
Sean Quinlan Warehouse Manager Joined September 2012 |
Mike O'Boyle B2B Customer Champion Joined August 2014 |
Josh Smith Innovation Champion Joined August 2014 |
Jen Deller Customer Care Joined September 2015 |
![]() ![]() Danielle MartinReturns What do you like to do in your spare time: I love to spend time with my family, friends and also love going to car shows/meets. Favourite TV Show: I have loads to list! But mostly, Reign on Netflix. I love history programmes If you could meet anyone in the world dead or alive who would it be and why: On a personal level, I would love to see my great nan again because of the fun memories I had seeing her when I was a child and on a general level, I would love to meet Marilyn Monroe because of how inspirational and beautiful she was to everyone. |
![]() ![]() Anita KwiczinskaProduction Line Favourite Food: Steak Favourite Film: Alien Type of Music: Hip Hop |
![]() ![]() Nick FordProduction Line Favourite Food: Chinese Favourite TV Show: The Grand Tour Favourite Animal: Lion |
![]() ![]() Jade StreetCustomer Advice Manager Favourite Quote: "You have to find what sparks a light in you so that you in your own way can illuminate the world" - Oprah Winfrey Favourite Food: Pasta Best thing about working at Serious: The people and the company culture |
Danielle Martin Returns Joined September 2016 |
Anita Kwiczinska Production Line Joined February 2017 |
Nick Ford Production Line Joined May 2017 |
Jade Street Customer Advice Manager Joined June 2017 |
![]() ![]() George LawsonProduct Development What do you like to do in your spare time: Fixing up old cars Random fact about you: I have been on the TV If you could meet anyone in the world dead or alive who would it be and why: Sun Tzu as he wrote my favourite book |
![]() ![]() Karen NewmanCustomer Care Favourite Quote: "Dance like nobody's watching" - William Purkey Favourite Food: Indian 3 Words to best describe you: Fun, Loud and Caring |
![]() ![]() Anthony CrossleyPacking Favourite Quote: "If my mind can conceive it, and my heart can believe it - then I can achieve it." - Muhammad Ali Favourite Food: Pizza Superpower ability you wish you had: Invisibility |
![]() ![]() Julia AncliffBrand Champion Random fact about you: I'm often told I look like Zoe Ball, but only on a good day - she's younger and taller than me! What do you like to do in your spare time: You'll find me outside on a tennis court whatever the weather Best thing about working at Serious: There is always a high level of energy and lots of new ideas about how we can improve everything we do |
George Lawson Product Development Joined July 2017 |
Karen Newman Customer Care Joined October 2017 |
Anthony Crossley Packing Joined October 2017 |
Julia Ancliff Brand Champion Joined June 2018 |
![]() ![]() Iwona JaniszewskaProduction Line Favourite Film: Harry Potter Favourite Animal: Dog Random Fact about you: I'm a crazy girl |
![]() ![]() Fiona GunnDespatch Technician Favourite Song: Atomic by Blondie Favourite Film: Nanny McPhee Favourite Animal: Tiger |
![]() ![]() Julie BrewerDespatch Technician Favourite Food: Shepherd's Pie Favourite TV Show: N.C.I.S Best thing about working at Serious: The People |
![]() ![]() Alison O'NeillCreative all rounder Favourite Food: Salted caramel Callier Branche, Swiss chocolate, yum! Hobbies/What you like to do in your spare time?: Gardening. Everything I have planted is still alive, happy days! Favourite Quote "I got vision when the rest of the world wears bifocals". Butch Cassidy played by Paul Newman in the 1969 film Butch Cassidy and the Sundance Kid. |
Iwona Janiszewska Production Line Joined July 2018 |
Fiona Gunn Despatch Technician Joined September 2018 |
Julie Brewer Despatch Technician Joined September 2018 |
Alison O'Neill Creative All Rounder Joined July 2019 |