Meet the Team

Meet the A-Player team. We believe that light matters, that we all deserve to be treated as an individual and that good enough is not good enough. To own a place on the Serious team each team member needs to demonstrate they live by the 7 Habits of A-Players. Hover over each profile picture to find out more. The profiles in blue represent our factory team and grey our office team.

Alex Pratt
Founder
Joined October 1986

Helen Fearnley
Chief Customer Care Champion
Joined December 1991

Alistair Hearne
Bill Payer
Joined May 1994

Linda Thomson
Operations Admin
Joined February 1995

Julie Thompson
Customer Care
Joined November 1995

Gary Tarbox
Production Supervisor
Joined September 1997

Ben Watts
Creative Technician
Joined April 1998

Andy Horn
Systems Manager
Joined September 2000

Robbie Jacobs
The Big Management Cheese
Joined May 2004

Dean Martin
Despatch Supervisor
Joined April 2007

Claire Lewis-Stone
Customer Care
Joined November 2010

Ryan Key
Production Line
Joined April 2011

Sean Quinlan
Warehouse Manager
Joined September 2012

Mike O'Boyle
B2B Customer Champion
Joined August 2014

Josh Smith
Innovation Champion
Joined August 2014

Jen Deller
Customer Care
Joined September 2015

Danielle Martin
Returns
Joined September 2016

Anita Kwiczinska
Production Line
Joined February 2017

Nick Ford
Production Line
Joined May 2017

Jade Street
Customer Advice Manager
Joined June 2017

George Lawson
Product Development
Joined July 2017

Karen Newman
Customer Care
Joined October 2017

Anthony Crossley
Packing
Joined October 2017

Julia Ancliff
Brand Champion
Joined June 2018

Iwona Janiszewska
Production Line
Joined July 2018

Fiona Gunn
Despatch Technician
Joined September 2018

Julie Brewer
Despatch Technician
Joined September 2018

Alison O'Neill
Creative All Rounder
Joined July 2019

Alex Pratt Founder of Serious Readers Favourite Quote: "It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood" - Theodore Roosevelt Favourite Film: Pay it forward Favourite Food: Shepherd's Pie	Helen Fearnley Chief Customer Care Champion Favourite Quote: "Life is what you make it. Always has been, always will be" - Eleanor Roosevelt Favourite Animal: Cat Favourite Music: 80's Soul	Alistair Hearne Bill Payer Superpower you wish you had: Invisibility Favourite Film: Where Eagles Dare Favourite Food: Chinese	Linda Thomson Operations Admin Type of Music: 1970's Music plus some of the Music played today Favourite Animal: King Charles Spaniels (although I do not have one) Favourite Film: Dirty Dancing
Alex Pratt Founder Joined October 1986	Helen Fearnley Chief Customer Care Champion Joined December 1991	Alistair Hearne Bill Payer Joined May 1994	Linda Thomson Operations Admin Joined February 1995

Julie Thompson Customer Care Superpower you wish you had: Invisibility Favourite Film: Seven Brides for Seven Brothers Favourite Animal: Sloth	Gary Tarbox Production Supervisor What do you like to do in your spare time: Watch Arsenal and Fishing in France Type of Music: Ska and Soul Favourite Animal: Dog	Ben Watts Creative Technician Favourite Food: French Favourite Film: Black Book Favourite Animal: Meerkat	Andy Horn Systems Manager If you could meet anyone in the world dead or alive who would it be and why: Richard Branson because he has led a fun, adventure filled, successful life based on good moral principles and would no doubt have a wealth of good advice and interesting stories to tell. Best thing about working for Serious Readers: The continual drive for improvement Type of Music: Anything with a good rhythm or melody
Julie Thompson Customer Care Joined November 1995	Gary Tarbox Production Supervisor Joined September 1997	Ben Watts Creative Technician Joined April 1998	Andy Horn Systems Manager Joined September 2000

Robbie Jacobs The Big Management Cheese If you could meet anyone in the world dead or alive who would it be and why: Julius Caesar as I would've liked to tell him to watch his back Superpower you wish you had: X-Ray Vision Favourite Film: Point Break	Dean Martin Despatch Supervisor Random Fact about you: I cut my own hair Celebrity Lookalike: Olivier Giroud Favourite Quote: "Remember, we are all human and we all make mistakes. The only people that don't make mistakes are those that refuse to do any work" - Boris Manshi	Claire Lewis-Stone Customer Care Favourite Food: Roast Dinner Favourite Film: The Lion King Favourite Animal: Elephant	Ryan Key Production Line Favourite Food: Curry Goat Random Fact about you: Heavily Tattooed Favourite Song: Till it's gone by Yelawolf
Robbie Jacobs The Big Management Cheese Joined May 2004	Dean Martin Despatch Supervisor Joined April 2007	Claire Lewis-Stone Customer Care Joined November 2010	Ryan Key Production Line Joined April 2011

Sean Quinlan Warehouse Manager Favourite Food: Chinese What do you like to do in your spare time: Football and Gym Superpower ability you wish you had: Read people's minds	Mike O'Boyle B2B Customer Champion Favourite Quote: "It doesn't matter if you win by an inch or a mile. Winning's winning" - Vin Diesel Favourite Film: Lion King Superpower you wish you had: Mind Reader	Josh Smith Innovation Champion Random fact about you: I used to run an online business selling novelty sticky notes and other stationery Favourite Food: Chorizo Favourite Animal: Runner Duck	Jen Deller Customer Care University: I studied dance at the University of Hertfordshire Favourite Food: Mexican Favourite Animal: Elephant
Sean Quinlan Warehouse Manager Joined September 2012	Mike O'Boyle B2B Customer Champion Joined August 2014	Josh Smith Innovation Champion Joined August 2014	Jen Deller Customer Care Joined September 2015

Danielle Martin Returns What do you like to do in your spare time: I love to spend time with my family, friends and also love going to car shows/meets. Favourite TV Show: I have loads to list! But mostly, Reign on Netflix. I love history programmes If you could meet anyone in the world dead or alive who would it be and why: On a personal level, I would love to see my great nan again because of the fun memories I had seeing her when I was a child and on a general level, I would love to meet Marilyn Monroe because of how inspirational and beautiful she was to everyone.	Anita Kwiczinska Production Line Favourite Food: Steak Favourite Film: Alien Type of Music: Hip Hop	Nick Ford Production Line Favourite Food: Chinese Favourite TV Show: The Grand Tour Favourite Animal: Lion	Jade Street Customer Advice Manager Favourite Quote: "You have to find what sparks a light in you so that you in your own way can illuminate the world" - Oprah Winfrey Favourite Food: Pasta Best thing about working at Serious: The people and the company culture
Danielle Martin Returns Joined September 2016	Anita Kwiczinska Production Line Joined February 2017	Nick Ford Production Line Joined May 2017	Jade Street Customer Advice Manager Joined June 2017

George Lawson Product Development What do you like to do in your spare time: Fixing up old cars Random fact about you: I have been on the TV If you could meet anyone in the world dead or alive who would it be and why: Sun Tzu as he wrote my favourite book	Karen Newman Customer Care Favourite Quote: "Dance like nobody's watching" - William Purkey Favourite Food: Indian 3 Words to best describe you: Fun, Loud and Caring	Anthony Crossley Packing Favourite Quote: "If my mind can conceive it, and my heart can believe it - then I can achieve it." - Muhammad Ali Favourite Food: Pizza Superpower ability you wish you had: Invisibility	Julia Ancliff Brand Champion Random fact about you: I'm often told I look like Zoe Ball, but only on a good day - she's younger and taller than me! What do you like to do in your spare time: You'll find me outside on a tennis court whatever the weather Best thing about working at Serious: There is always a high level of energy and lots of new ideas about how we can improve everything we do
George Lawson Product Development Joined July 2017	Karen Newman Customer Care Joined October 2017	Anthony Crossley Packing Joined October 2017	Julia Ancliff Brand Champion Joined June 2018

Iwona Janiszewska Production Line Favourite Film: Harry Potter Favourite Animal: Dog Random Fact about you: I'm a crazy girl	Fiona Gunn Despatch Technician Favourite Song: Atomic by Blondie Favourite Film: Nanny McPhee Favourite Animal: Tiger	Julie Brewer Despatch Technician Favourite Food: Shepherd's Pie Favourite TV Show: N.C.I.S Best thing about working at Serious: The People	Alison O'Neill Creative all rounder Favourite Food: Salted caramel Callier Branche, Swiss chocolate, yum! Hobbies/What you like to do in your spare time?: Gardening. Everything I have planted is still alive, happy days! Favourite Quote "I got vision when the rest of the world wears bifocals". Butch Cassidy played by Paul Newman in the 1969 film Butch Cassidy and the Sundance Kid.
Iwona Janiszewska Production Line Joined July 2018	Fiona Gunn Despatch Technician Joined September 2018	Julie Brewer Despatch Technician Joined September 2018	Alison O'Neill Creative All Rounder Joined July 2019