Batteries - AA available in 2 and 4 pack
Do you have any questions?
Please call us on 0800 032 9366
(Mon - Fri 8:30am to 5:30pm)
The cost to deliver your light order is £9.95 per order unless you request special arrangements. For small accessory orders with a value under £75 this is £3.95.
On receipt of your order your light(s) will be hand built and normally delivered within 25 working days. If you need book delivery on a specific day, please use our live chat function, email email@example.com or call 0800 032 9366.
We would like you to love every light you try, but if you don't we will happily offer you an exchange or a full refund for goods returned within 30 days. If you need to return or exchange a light call please please use our live chat function, email firstname.lastname@example.org or call 0800 032 9366. call us (Mon to Fri 8:30am to 5:30pm GMT) and we will arrange collection at our cost (from UK Mainland addresses).
The 30 Day trial
Approx. 98 in every 100 readers who experience the brilliant impact of a Serious light want to keep it. The idea of the in home trial is that you can try it for yourself in your reading space and see how much your eyes prefer it. Your order starts with a 30 day in-home risk-free trial. If you’re not totally happy with your light we will refund you the full amount including shipping costs and collect your light free from any UK mainland address.
Decide to keep your Serious light, and you will be covered by our unusually long 5 year no quibble guarantee. (5 year guarantee applies to HD, Alex, Classic and Winston ranges).
Serious lights are built by hand in Great Britain. Each is touched by more than 70 highly trained hands during construction using more than 100 bespoke components. Each light is carefully crafted in minute detail and delivered fully assembled. No flat pack misery, no tools needed, just plug them in and read.